This dynamic team serves as the first point of contact for customers seeking new electricity connections, increasing the size of their existing connections, installing generation, or relocating equipment supplying their property.
In this role, you will work closely with Project Managers to analyse the delivery of Connections projects, ensuring that all costs are accurately allocated before financial closure. You’ll investigate any discrepancies, including under/overspends, to ensure the financial integrity of the projects.
We are looking for a proactive and detail-oriented individual who can meet targets, deliver exceptional financial control, and consistently demonstrate a “we are here to help you” mentality in customer interactions.
You will
Cost Analysis: Review and analyse the delivery of Connections projects against initial quotes, ensuring all costs are allocated accurately prior to financial closure. Investigate and resolve any anomalies, including under/overspends.
Regulatory Reporting: Ensure all project details are correctly recorded to guarantee accurate and up-to-date regulatory reporting.
Problem-Solving: Address a wide variety of projects, identifying potential issues and working quickly and effectively to resolve them.
Process Improvement: Apply process improvement methodologies to identify opportunities for reducing waste, inefficiencies, and unnecessary costs.
Customer Service Excellence: Foster a culture of exceptional customer service by maintaining strong relationships with internal teams and stakeholders, ensuring a collaborative and efficient working environment.
You have
Cost-Saving Expertise: Proven experience in identifying opportunities to reduce costs and improve financial efficiency.
Forecasting Skills: Experience in forecasting future costs based on historical data, industry trends, and company goals.
Data Analysis Proficiency: Strong analytical skills, with experience using tools like Excel or other financial software to track costs and identify trends.
Reporting & Insights: Experience preparing financial reports and presenting actionable insights and recommendations to management.
System Knowledge: Experience with our internal systems, PROMIS and Harmony, is highly beneficial, but not essential.
About SSE
SSE has a bold ambition – to be a leading energy company in a net zero world. We’re transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.
SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.
Flexible benefits to fit your life
Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Kim on 01738 344051 to discuss how we can support you.
We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply?
Start your online application using the Apply Now box on this page. We only accept applications made online. We’ll be in touch after the closing date to let you know if we’ll be taking your application further. If you’re offered a role with SSE, you’ll need to complete a criminality check and a credit check before you start work.
To apply for this job please visit www.aplitrak.com.