Head of Sales (B2C)

Base Location: Belfast / Dublin

Salary: Competitive + car / allowance + generous performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

The Head of Sales (B2C) plays a pivotal role in SSE Airtricity’s ambition to become the market leading supplier of energy and low carbon solutions. This is an opportunity to join our business as a key influencing figure in the sales organisation. The role is vital to achieving the strategic objective of acquiring and retaining more profitable customers by upgrading and executing a successful innovative sales and retention strategy. The role has leadership and management responsibility for all B2C channels including field, contact centre, digital, partnerships and home moves. There may be opportunities to deputise for the Director of Sales on related matters with the Airtricity Leadership Team and events as appropriate.

You will

• Own and have full accountability for the B2C base and customer numbers
• Forecast for and deliver against all B2C sales campaigns across all territories
• Take accountability for the ROI domestic sales P&L and find new revenue streams and profitable partnerships in addition to optimising existing channels
• Lead the B2C sales team comprising 5 senior managers and a domestic sales organisation with over 100 colleagues
• Utilise all available data to constantly optimise the channel and investment strategy to drive base growth and maximise overall P&L value

You have

• Experience as an operational sales leader in a regulated industry, and the credibility to lead within a complex organisation. You can demonstrate an ability to build and develop teams of amazing people that grow and succeed under your guidance.
• An exceptional mix of commercial, sales, and delivery leadership skills. You can demonstrate a growth mindset and prove you have delivered significant growth directly and indirectly via the leads you have lead. You have experience in cross selling and upselling leveraging a portfolio of offers across a base of new and existing customers
• A strong understanding of key commercial concepts, which will include insight, value management, customer experience and financial performance.
• Strong experience of driving change, with a flexible attitude to working with classic and agile project management techniques. You have a proven track record using technology to optimise sales processes and performance. This should include AI, and Customer Engagement Management software and tools.
• The ability to forge compelling commercial proposals, sell business cases and to responsibly manage budgets to create current and future value for SSE. You can show insights into future sales trends and can see opportunities to grow market share and value.

About SSE

SSE has a bold ambition – to be a leading energy company in a net zero world. We’re investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world’s largest offshore wind farm and transform the grid to deliver greener electricity to millions.

SSE Airtricity, supplies around 750,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources – the greenest energy supply of any provider on the island and over three times the average on an all-island basis.

We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and were a partner to customers and stakeholders as they seek ways to respond to the climate crisis.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on 01738 340826 to discuss how we can support you.

We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We’ll be in touch after the closing date to let you know if we’ll be taking your application further.